Last Updated: 6th Jan 2025
Welcome to Starborn Furniture (“we,” “us,” “our”). By accessing or using our website https://starborndesign.com/, purchasing our products, or engaging in any other services provided by us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or services.
1. Acceptance of Terms
By accessing or using our website or services, including placing an order with Starborn Furniture, you agree to abide by these Terms and Conditions and our Privacy Policy, which can be accessed [here – link to Privacy Policy]. If you do not agree to these Terms, you should refrain from using our website or services.
2. Changes to Terms
We reserve the right to modify or amend these Terms and Conditions at any time, at our sole discretion. Any changes will be posted on this page with the updated “Last Updated” date. You are encouraged to review these Terms periodically. Your continued use of the website following any such changes constitutes your acceptance of the revised Terms.
3. Eligibility
To use our website and purchase products, you must be at least 18 years of age and capable of entering into legally binding contracts. By placing an order, you represent and warrant that you meet these requirements.
4. Products and Services
Starborn Furniture provides high-quality furniture, including but not limited to [sofas, chairs, tables, etc.]. All product descriptions, pricing, and availability are subject to change without prior notice. While we strive for accuracy, we do not guarantee the accuracy or completeness of the product information, including images or descriptions on our website.
5. Ordering and Payment
When you place an order with Starborn Furniture, you agree to pay the full price for the product(s), including any applicable taxes, shipping fees, and other charges as outlined during the checkout process. Payment is due at the time of order, and we accept payment methods including [list accepted payment methods, e.g., credit/debit cards, PayPal, etc.].
Please ensure that all information provided for the payment process is accurate and complete. We reserve the right to refuse or cancel any order if we suspect fraudulent activity or if we are unable to process your payment.
6. Shipping and Delivery
Orders will be processed and shipped according to the availability of the products and the chosen shipping method. Shipping fees will be calculated based on the delivery location and the size/weight of the products. We aim to ship your products within 45 business days, but shipping times may vary based on location, weather, and other factors outside of our control.
The delivery process will be carried out by third-party shipping companies. Starborn Furniture is not responsible for any delays caused by the shipping carrier, customs processing, or unforeseen circumstances.
7. Pricing and Fees
Prices listed on our website are in USD currency, and may be subject to change. Shipping fees, taxes, and any other applicable charges will be added to the final total at checkout. You are responsible for any customs duties or import taxes that may apply to your order, which will be billed directly by the customs authority in your country.
8. Returns and Refunds
We accept returns and exchanges for products that are damaged or defective upon delivery. To initiate a return or exchange, please contact our customer service team within 7 days of receiving your order. All returns must be in their original condition and packaging.
Please note that custom or special order items may not be eligible for return or refund. For more information, please refer to our Return Policy.
9. Warranty
Starborn Furniture offers a 1 year warranty at least on our products, covering defects in material or workmanship under normal use. This warranty does not cover damage resulting from misuse, accidents, or unauthorized repairs. For more information on warranty terms, please visit our Warranty Policy
10. Intellectual Property
All content on the Starborn Furniture website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Starborn Furniture or our suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any of this content without prior written consent from Starborn Furniture.
11. Limitation of Liability
Starborn Furniture shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website, the products, or any other services we provide. Our total liability in connection with any product or service will be limited to the amount paid by you for that product or service.
12. Indemnification
You agree to indemnify and hold harmless Starborn Furniture, its affiliates, employees, and agents from any claims, losses, damages, liabilities, and expenses arising from your use of our website or products, including any breach of these Terms.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of China, without regard to its conflict of law principles. Any disputes arising from or related to these Terms shall be resolved in the courts of jurisdiction, Haining,China
14. Contact Information
If you have any questions about these Terms and Conditions or our products, please contact us at:
Starborn Furniture
[email protected]